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Can't reach the web login page

Hi. This is my first time with hive os and im having a lot of problems trying to start. after creating the installer i click on the drive on windows explorer and get an error saying “The unit does not contain a recognized file system” So i could not create the rig.conf file in windows. But i can start the hive os. then ask me the rig id which i think is the name i wrote creating the RIg in the web interface and the paswword and it tells me that both are wrong. after several errors with the password in the login in web interface now the web interface keep denying me access. i click on login and i get “!ERR_CONNECTION_TIMED_OUT”. I think after many failed login attemps my
ip has ben blacklisted. Please help me.