Not receiving payment on Hiveon Pool

I´m not receiving the payment yet and i surpassed the payment treshold,i think it is because of my poor internet connection. I saw on the payments FAQ i should post my dashboard URL, here it is:
0x498538546e19cb53856975d97029acbf627e0f4c

Please help me, if i should ask in any other place i would like you guys to post those links here if you would like to help me, hopefully support will answer shortly.

Hi,
Put your request at Discord or Telegram to admins…

Hello I have same problem, how can I contact admins?

Hi nanial! Would you be so gentle to put those links here? Because i’m not certain of the servers i should join! Thanks in advance.

Use Telegram … and post your request there…